Frequently Asked Questions

You can request a free estimate through our website, give us a call at (719) 701-8454, or send us a text. We'll discuss your needs, provide a quote, and schedule your first cleaning at a time that works for you.

No, many of our clients provide a spare key or garage code. You'll have the same trusted team each visit, so you can feel confident leaving your home in good hands. However, you're always welcome to be home if you prefer.

We base pricing on the size of your home, its current condition, and the type of service you need. We provide free estimates so you know exactly what to expect before we start.

Yes! We bring all cleaning supplies and equipment. If you have specific products you prefer or allergies we should know about, just let us know and we'll accommodate.

Regular cleaning maintains your home's cleanliness with standard tasks like dusting, vacuuming, and bathroom cleaning. Deep cleaning is more intensive: we clean inside appliances, behind furniture, scrub grout, and tackle areas that don't get weekly attention.

It depends on your lifestyle. Busy families often prefer weekly cleaning. Many clients find biweekly works well to maintain a clean home. Monthly deep cleans are great for those who handle basic tidying but want professional help with the deep stuff.

Absolutely! Move cleaning is one of our specialties. We help ensure you get your deposit back or start fresh in your new home. We work with your moving timeline and can usually accommodate short notice.

We try to send the same team member for recurring clients whenever possible. Consistency helps us learn your home's needs and your preferences. If someone different must come, they'll have notes about your home.

In the rare event something is damaged, contact us right away. We take full responsibility and will work quickly to make it right, whether through repair or replacement.

For regular cleaning, we clean around furniture and underneath where accessible. For deep cleaning, we move light to medium furniture to clean behind and beneath. We won't move heavy items that could cause injury or damage.

We love pets! Just let us know about any animals in your home so we can ensure their comfort and safety during the cleaning. If your pet is shy or nervous, securing them in a comfortable room works well.

We accept all major credit cards, debit cards, and electronic payments. Payment is collected after your cleaning is complete, so you can see the results before you pay.

We understand plans change. We ask for 24-hour notice for cancellations or rescheduling. Last-minute cancellations (less than 24 hours) may incur a fee to compensate our team members who cleared their schedule.

Yes! We offer discounts for recurring service, military families, and referrals. Ask us about current promotions when you book.

If you're not happy with any part of your cleaning, contact us within 24 hours and we'll come back to make it right at no extra charge. Your satisfaction is our priority.